Privacy Policy

Loumia, Inc. ("Loumia," "we," "our," or "us") respects your privacy and is committed to protecting it.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, submit forms, request a demo, or use our services (collectively, the "Services").

Certain data processing activities related to our SaaS platform may be governed by separate agreements with our customers.

A. Information You Provide

We collect information you voluntarily provide, including:

• Name, email address, and phone number
• Company name and business details
• Information submitted through contact forms or demo requests

B. Automatically Collected Information

We may collect:

• IP address
• Browser type and device information
• Pages visited and actions taken on our website
• Referring URLs and session data

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain website functionality
• Improve user experience
• Understand general usage patterns

We may use analytics or advertising tools from providers such as Google. These tools may set their own cookies and collect usage data.

We use collected information to:

• Respond to inquiries and demo requests
• Provide and improve our website and services
• Communicate with you regarding updates or relevant information
• Maintain security and prevent misuse
• Comply with legal obligations

Loumia provides a software platform for business customers.

• Loumia acts as a service provider / data processor on behalf of its customers
• Customers control the data they input into the platform
• We process such data only to provide and support the Services
• We do not sell customer data

Additional terms regarding data processing may be governed by separate agreements with customers.

We may share information with:

A. Service Providers

We use third-party providers to operate our business, including:

• Cloud infrastructure providers such as Amazon Web Services
• Email delivery services (e.g., AWS SES)
• Other tools necessary to operate our website and services

B. Legal Obligations

We may disclose information if required to:

• Comply with applicable law or legal process
• Protect our rights, users, or the public

C. Business Transfers

In the event of a merger, acquisition, or sale, information may be transferred as part of that transaction.

We retain personal information only as long as necessary to:

• Respond to inquiries and provide services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

We implement reasonable safeguards designed to protect information, including:

• Encryption in transit (HTTPS)
• Access controls and authentication
• Secure cloud infrastructure

No system is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of personal data (subject to legal obligations)
• Opt-out of marketing communications

California Residents (CCPA/CPRA)

• We do not sell personal information
• You may request access to or deletion of your data

Some browsers offer a "Do Not Track" feature. Our website does not currently respond to these signals.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Our Services are not directed to individuals under 13, and we do not knowingly collect information from children.

We may update this Privacy Policy periodically. Updates will be posted with a revised Effective Date.

If you have questions about this Privacy Policy or your data, you may contact us at:

You may also contact us through the contact form on our website.